X.Bike revolutionizes bicycle entrepreneurship through innovative software solutions, tailored to fuel growth and success.
Product
Unlocking the Future with the X.Bike app
Nowadays, shared bikes have become an integral part of the cycling world, and the opportunities and applications of shared bikes and smart locks are increasingly visible.
Through the X.Bike smart-lock platform, we can launch a fully branded smartphone app to enable unmanned bike rentals. By installing the Axa Bluetooth E-RL lock on your bikes, they become available 24/7 to your guests without the need for your physical presence to facilitate the rental process.
The smart-lock solution also comes with a technician app, allowing your technicians to open and close the bikes faster than ever during relocations and maintenance.
Product Feature
Smartlock App Modules
Defect Reporting
Allow users to report bike defects through the app and automatically trigger maintenance tickets.
With our bike rental app, rental providers have the option to utilize our convenient defect reporting feature. This enables users to easily report any defects with the bikes through the app, notifying the rental provider and allowing them to address any issues.
When a defect is reported, an automatic maintenance ticket is generated, enabling rental providers to respond quickly and perform any necessary repairs or replacements. This helps ensure there liability of the bikes and ensures users can always ride safely and comfortably.
This defect reporting feature provides rental providers with a convenient way to monitor the quality of their bikes and improve customer satisfaction.
Use our partner products in conjunction with your e-bikes to combine the locking and charging of your e-bike batteries.
As an X-bike rental company, you can benefit from our integration capabilities with other systems and partners. For example, we have a partner who offers a smart solution for wirelessly charging e-bikes.
By integrating with this system, as a rental provider, you can offer a better customer experience and differentiate your business from the competition. It provides convenience and efficiency to customers while saving costs and reducing the time spent on bike charging.
By combining our partner products with charging capabilities, you can enhance the overall e-bike rental experience for your customers.
Digitization brings peace of mind, seamless customer experiences, and, if you're looking to take your business to the next level, it also provides timely insights to make your bike business an even greater success.
Commercially, to know if your business is healthy, you need to see exactly where the money is going and, more importantly, where it's coming from. With X.Bike's dashboards, you can make the most of the data generated by your digitization efforts. By having this data visible on a customized dashboard tailored to your needs, you can actively use this knowledge when making investments and other business decisions.
Operationally,having an overview creates peace of mind. With our insights, you have the answer to any business question at your fingertips. From availability to planning for the next day, we ensure that you have all operational matters in order, allowing you to proactively move forward.
Unlock global possibilities with our "Multiple Languages" module. A bridge toconnect users worldwide. By enabling the app to be available in diverse languages, our softwaretranscends borders, ensuring a seamless experience for users across the globe. Your journey, yourlanguage – united through technology.
One of our customer support options is our integrated chat solution called Freshchat. This allows customers to directly contact the rental company through the app to ask questions or resolve any issues. It serves as a quick and convenient communication channel between the rental provider and the customer.
We also offer the ability to set a customized welcome message for new customers, which can be used to share important information about app usage and address any customer inquiries before they start a ride.
Additionally,rental companies can include their own customized "How It Works" and"FAQ" sections within the app. This provides a clearer and easily understandable guide for customers, reducing the likelihood of issues and increasing customer satisfaction.
Notify users as desired based on triggers to encourage the right user behavior: Example 1: If the lock is not closed Example 2: Before the rental period expires.
The app offers the convenient feature of automated user messages, allowing rental providers to inform and encourage their customers to exhibit the right user behavior. This feature utilizes triggers to reach users at the appropriate moments with relevant messages.
An example of a trigger is when the lock is not closed. If this occurs, the rental provider can send an automated message to inform the customer and remind them to lock the bike before proceeding with their day.
Another example of a trigger is right before the rental period expires. In this case, the rental provider can send an automated message to remind the customer that the rental period is ending soon and they need to return the bike.
These automated user messages are designed to help rental providers keep their customers informed and encourage the right behavior, enhancing the over all customer experience and reducing the likelihood of issues.
Mix back-to-many & back-to-one locations, combine multiple bike types & price levels, create private environments for corporate customers and other closed user groups.
Our bike rental app offers rental providers the ability to utilize multiple rental rules, allowing them to fully tailor the rental of their bikes to their specific needs and those of their customers.
With this feature, you can, for example,combine "back-to-many" and "back-to-one" locations, giving users the option to return their bike to a different location than where they rented it. You can also combine multiple bike types and price levels, offering a wide range of options to your customers.
Additionally, you can create private environments for corporate customers and other closed user groups. This provides the opportunity to offer customized solutions for specific target audiences, further increasing customer satisfaction.
By offering the option to apply multiple rental rules, we provide rental providers with a powerful tool to align their bike rental to their needs and those of their customers. It allows for customized solutions that enhance customer satisfaction and improve overall rental efficiency.
Our app offers the convenient "Multiple Rental" feature, allowing families and groups of friends to access up to 6 bikes with just one account. This makes renting bikes with multiple people even easier and more efficient.
Furthermore, the feature provides independent ride tracking, meaning each user can start and stop their own ride without affecting other rides. This gives everyone the flexibility to use the bikes at their own pace and in their own way.
If the group decides to split up, that's not a problem. Each user can easily log in with the main user's account on their own phone and operate the lock. This ensures as mooth and efficient bike rental experience for everyone involved in the ride.
Elevate your cycling security and experience with Smart Docking, an innovative module that integrates an extra chain and app animation for seamless bike locking.
A seamless integration of technology and security. Our innovative approachcombines an extra layer of protection with user-friendly functionality. With the inclusion of anadditional chain, cyclists can now secure their bikes with confidence. Only when the chain is securelyinserted into the lock, can you finalize your ride within the app.Guiding you every step of the way is our intuitive app interface, complete with an interactiveanimation. This animation serves as a visual guide, ensuring users effortlessly complete the dockingprocess. Your bike and ride are now inextricably linked, prioritizing both your security and peace ofmind.Discover the future of cycling with Smart Docking – where safety, technology, and convenienceconverge seamlessly.
We understand that there are times when users may not have access to the internet but still want to enjoy a seamless bike experience. For this reason, we offer our users the ability to use our bike rental app offline.
With our offline functionality, all necessary data is locally stored. This means that the app can display all the information needed to rent a bike, including locations, availability, and prices, without requiring an internet connection.
Our offline functionality provides users with a higher level of flexibility and convenience, making it easier for them to use our app anytime, anywhere.Whether a user is traveling abroad or in an area with limited internet access,you can rely on our app to always provide the bike experience needed.
At X.Bike, we understand the importance of seamless integration between a software solution and other parts of your business operations. That's why our different modules are perfectly aligned and offer active integrations where needed. The X.Bike platform provides extensive APIs to enable these integrations. Whether it's your website, cash register and inventory management systems, or other business processes, our platform offers the flexibility and scalability to integrate and manage all your systems. This allows you to confidently embrace the growth of your business, knowing that your bike rental activities are fully integrated into your broader operations.
[Example of integrations]
[Integration with Tiler]
As an X-bike rental company, you can benefit from our integration possibilities with other systems and partners. For example, we have a partner that offers a smart solution for wirelessly charging e-bikes.
By integrating with this system, as a rental provider, you can offer a better customer experience and differentiate your business from the competition. It provides convenience and efficiency to customers while saving costs and reducing the time spent on bike charging. Additionally, with the integrated solution, you can monitor the status of the batteries, which provides more control and insight into the rental process.
Integration with other systems and partners offers many benefits and can elevate your rental business to a higher level.Contact us to discuss the integration possibilities available and which partners align best with your business needs.
Our Pay-As-You-Go option allows rental companies to determine their own pricing structure, so they can choose the rates that best fit their business. Customers can easily pay through direct debit or credit card, ensuring fast and secure payment processing. Our Pay-As-You-Go option is ideal for rental companies that want to offer their customers maximum flexibility in using their services.
For frequent users, we offer monthly subscriptions. These subscriptions are perfect for customers who regularly use our services and prefer to spread the costs over a longer period.
For businesses, we also offer business billing, making it easy for them to pay and manage their expenses. This is especially convenient for companies that utilize our corporate bikes and shared mobility services for their employees.
With the Master Key module, we provide bike businesses with a powerful solution to maintain complete control over their bike fleet anytime, anywhere. This module is a specially designed app aimed at simplifying bicycle management and maintenance, enabling rental businesses to elevate their services.
Manage all your bikes, regardless of their location, with one convenient app. Gain detailed insights into all ongoing journeys, easily initiate and end rides. Easily relocate bikes to meet changing demands.
Our app equips your business with a robust tool to streamline bicycle management, ensuring the fleet remains in optimal condition. Discover today how our software can be the key to the success of your bicycle rental business.
With our years of experience in bicycle rental industry, we truly understand and appreciate individuality of each business. Collaborating closely with our users, we tailor our software to precisely align with their specific requirements. With our modular approach, we foster a collaborative environment to co-create ultimate the solution for achieving seamless and thriving business operations.
Integrations
Integrations with the X.bike App
Product
Solutions for all types of rental companies.
Our software provides flexible solutions for all types of (bicycle) rental companies. With the help of various modules, our product can be customized to fit the operations of any business. It's not just about offering different modules, but about finding the best combination for each company. We understand that every business is unique, so we work closely to tailor our software to the needs of our users. With our modular approach, we can create the best solution together for successful business operations. Our software adapts to your business, not the other way around.
Product Feature
Online Rental Modules
Scanners
Scanners minimize human errors and optimize the rental process.
As your bike rental business grows and the number of rentals increases, human errors can become more costly. To minimize these errors, X-Bike offers the option to work with handheld scanners.
When using scanners, you can operate much more efficiently and avoid human errors. Our scanners even provide the capability to handle the entire rental process, from registering bikes and accessories to exchanging and scanning them upon return. This saves you a lot of time and allows you to focus on growing your rental business. Discover today how our scanners can optimize your rental process and contact us for more information.
The Packages/Arrangements module allows rental providers to determine their own prices and periods, enabling them to be more flexible in meeting their customers' needs and their business model. With this module, rental providers can create different types of packages, such as daily or weekly packages,seasonal packages, and special offers.
The module is easy to use and enables rental providers to quickly and easily adjust their rates and periods to changing market conditions or customer demand.
By using packages, rental providers can increase revenue and improve profitability by targeting specific customer groups and providing them with attractive and personalized offers. The module is a valuable tool for any rental business looking for a flexible and automated way to manage their prices and periods.
The rental guarantee and service fees module is designed to give customers the option to purchase insurance coverage against theft or damage. This allows them to explore worry-free and avoid concerns about potential costs. By charging as mall fee for service costs, you can take advantage of our software without worrying about expenses.
But the benefits of rental guarantee go beyond peace of mind for customers. For rental providers, this module offers the opportunity to build a buffer to cover any costs. This way, you can confidently rent out your bikes without worrying about possible damage or theft.
The service fees provide rental providers with the ability to generate income by charging a fixed amount to customers and offsetting it against the rental price. In summary, the program's costs are proportionate to the income it generates, ensuring that rental providers have no unnecessary expenses. The module is easily customizable to the needs of rental providers.
Our software offers a convenient solution for repair management. With the service ticket module, partners and you can quickly and easily submit repair requests into the system, ensuring that the technician is immediately informed about the issues. This enables rental providers to respond promptly to repair requests and get their bikes back on the road quickly.
Thanks to the accurate registration of repairs and parts in our software, rental providers can optimize their purchasing and save costs. They always have insight into the required parts and the quantity used, allowing them to order in a targeted and efficient manner.
The fleet management module is an essential part of our rental software, giving rental providers control over their entire fleet. With this module, rental providers always have real-time visibility into the location, condition, and availability of each bike in their fleet.
This makes it easier to move bikes to locations with higher demand and perform timely repairs to maintain the quality of the bikes.
With our rental software's fleet management module, rental providers can effectively manage their fleet, maintain the quality of their bikes, and increase customer satisfaction.
Our automated handling module significantly simplifies the management of your rental business. By using our software, reservations, repairs, returned bicycles, availability, automated emails, and other related tasks are automatically registered and organized. This results in a clear overview of upcoming activities.
Our software automatically generates summaries of reservations, repairs, and returning bicycles, providing you with a clear overview of upcoming tasks without the need for manual tracking. With our automated handling, you can focus on other important aspects of your business while still retaining full control over your rental process.
At Xbike, we understand that effective communication with your customers is essential for the success of your business. That's why our software includes handy automated emails. After reserving a bicycle, your customers receive a confirmation email, and in case of cancellation, the customer automatically receives a cancellation confirmation. This ensures that the customer is always informed, and you can maintain an overview of your reservations. If the customer hasn't paid yet, the reservation confirmation automatically includes a payment link, allowing the customer to easily and securely pay for the reservation online, saving you from administrative hassle.
Moreover, the availability of bicycles is automatically adjusted. You no longer need to manually track how many bicycles are still available, as our software does this automatically. This provides you with real-time visibility into the availability of your bicycles, allowing for more efficient utilization. This not only saves time and effort but also ensures that your customers always know which bicycles are available and which are not. Discover today how our software can optimize your rental business and contact us for more information.
The X-Bike reservation system is designed to maximize bicycle rentals with hotels and holiday parks in the vicinity, extending the reach of your rental business beyond your own location.
For these rental partners, there is auser-friendly reservation system that allows them to easily book from their own on-site inventory. If they don't have bicycles available on-site, no problem.We have developed a smart solution that allows your rental partners to reserve from various inventories, ensuring optimal utilization of available bicycles.
If a bicycle requires maintenance, you can easily create service tickets to notify the rental provider in a timely manner.
Furthermore, we offer a smart lock solution for rental partners who prefer not to be involved in the rental process at all.This solution enables guests to independently reserve a bicycle and operate the lock using a smartphone app.
Our reservation widget is the ideal tool for modern renters who want to quickly and easily rent a bicycle. With this widget, your website visitors can place an order and complete the transaction within seconds, without leaving your website. This ensures a faster and more efficient rental experience for both you as the rental provider and your customers.
Our reservation widget is fully customizable to match your branding and can be integrated on any page of your website. The widget is user-friendly and easy to use, reducing the purchase barrier and increasing the number of reservations.
Using our reservation widget allows your customers to rent a bicycle at any time of the day, resulting in higher revenue and satisfied customers who are more likely to return. Take advantage of this modern and efficient way of renting and lower the purchase barrier with our reservation widget.
With our web shop module, we offer you the ability to integrate a reservation page on your website, fully customized to your own branding. This creates a professional look and provides a seamless experience for your customers.
Our reservation page is clear and transparent, allowing customers to easily view the availability of your bicycles and make direct reservations. Thanks to the user-friendly design, the barrier to renting is kept as low as possible, simplifying the booking process for both you and your customers.
Additionally, our webshop module offers various convenient features, such as setting different prices and discounts,adding accessories, and managing your inventory. This allows you to fully customize the management of your rental process according to your own preferences and needs.
In summary, with our webshop module, you have the perfect tool to automate your rental process and provide your customers with the best possible experience.
With our online reservation portal, you, as a rental provider, can track the progress of your business at any time of the day. Since customers can make online reservations, the purchase takes place before they even visit the store.When you're sitting at home on the couch, you can see the reservations coming in for the next day and know exactly what steps need to be taken in the coming days to provide your guests with the ultimate customer experience.
Moreover, our online reservation portalallows entrepreneurs to easily collaborate with various partners. Hotels,holiday parks, and other partners can easily rent your bicycles to theircustomers by offering their own reservation portal. This not only expands thereach of your business but also provides new opportunities for growth andrevenue.
Furthermore, our reservation portal can befully customized to your preferences. You can apply your own branding andtailor the portal to suit your specific business operations. With ouruser-friendly software, you can easily manage your reservations and provideyour customers with the best possible service. You'll always be aware of whatneeds to be done and can optimize your business operations.
Nowadays, shared bikes have become an integral part of the cycling world, and the opportunities and applications of shared bikes and smart locks are increasingly visible.
Through the X.Bike smart-lock platform, we can launch a fully branded smartphone app to enable unmanned bike rentals. By installing the Axa Bluetooth E-RL lock on your bikes, they become available 24/7 to your guests without the need for your physical presence to facilitate the rental process.
The smart-lock solution also comes with a technician app, allowing your technicians to open and close the bikes faster than ever during relocations and maintenance.
Product Feature
Smartlock App Modules
Defect Reporting
Allow users to report bike defects through the app and automatically trigger maintenance tickets.
With our bike rental app, rental providers have the option to utilize our convenient defect reporting feature. This enables users to easily report any defects with the bikes through the app, notifying the rental provider and allowing them to address any issues.
When a defect is reported, an automatic maintenance ticket is generated, enabling rental providers to respond quickly and perform any necessary repairs or replacements. This helps ensure there liability of the bikes and ensures users can always ride safely and comfortably.
This defect reporting feature provides rental providers with a convenient way to monitor the quality of their bikes and improve customer satisfaction.
Use our partner products in conjunction with your e-bikes to combine the locking and charging of your e-bike batteries.
As an X-bike rental company, you can benefit from our integration capabilities with other systems and partners. For example, we have a partner who offers a smart solution for wirelessly charging e-bikes.
By integrating with this system, as a rental provider, you can offer a better customer experience and differentiate your business from the competition. It provides convenience and efficiency to customers while saving costs and reducing the time spent on bike charging.
By combining our partner products with charging capabilities, you can enhance the overall e-bike rental experience for your customers.
Digitization brings peace of mind, seamless customer experiences, and, if you're looking to take your business to the next level, it also provides timely insights to make your bike business an even greater success.
Commercially, to know if your business is healthy, you need to see exactly where the money is going and, more importantly, where it's coming from. With X.Bike's dashboards, you can make the most of the data generated by your digitization efforts. By having this data visible on a customized dashboard tailored to your needs, you can actively use this knowledge when making investments and other business decisions.
Operationally,having an overview creates peace of mind. With our insights, you have the answer to any business question at your fingertips. From availability to planning for the next day, we ensure that you have all operational matters in order, allowing you to proactively move forward.
Unlock global possibilities with our "Multiple Languages" module. A bridge toconnect users worldwide. By enabling the app to be available in diverse languages, our softwaretranscends borders, ensuring a seamless experience for users across the globe. Your journey, yourlanguage – united through technology.
One of our customer support options is our integrated chat solution called Freshchat. This allows customers to directly contact the rental company through the app to ask questions or resolve any issues. It serves as a quick and convenient communication channel between the rental provider and the customer.
We also offer the ability to set a customized welcome message for new customers, which can be used to share important information about app usage and address any customer inquiries before they start a ride.
Additionally,rental companies can include their own customized "How It Works" and"FAQ" sections within the app. This provides a clearer and easily understandable guide for customers, reducing the likelihood of issues and increasing customer satisfaction.
Notify users as desired based on triggers to encourage the right user behavior: Example 1: If the lock is not closed Example 2: Before the rental period expires.
The app offers the convenient feature of automated user messages, allowing rental providers to inform and encourage their customers to exhibit the right user behavior. This feature utilizes triggers to reach users at the appropriate moments with relevant messages.
An example of a trigger is when the lock is not closed. If this occurs, the rental provider can send an automated message to inform the customer and remind them to lock the bike before proceeding with their day.
Another example of a trigger is right before the rental period expires. In this case, the rental provider can send an automated message to remind the customer that the rental period is ending soon and they need to return the bike.
These automated user messages are designed to help rental providers keep their customers informed and encourage the right behavior, enhancing the over all customer experience and reducing the likelihood of issues.
Mix back-to-many & back-to-one locations, combine multiple bike types & price levels, create private environments for corporate customers and other closed user groups.
Our bike rental app offers rental providers the ability to utilize multiple rental rules, allowing them to fully tailor the rental of their bikes to their specific needs and those of their customers.
With this feature, you can, for example,combine "back-to-many" and "back-to-one" locations, giving users the option to return their bike to a different location than where they rented it. You can also combine multiple bike types and price levels, offering a wide range of options to your customers.
Additionally, you can create private environments for corporate customers and other closed user groups. This provides the opportunity to offer customized solutions for specific target audiences, further increasing customer satisfaction.
By offering the option to apply multiple rental rules, we provide rental providers with a powerful tool to align their bike rental to their needs and those of their customers. It allows for customized solutions that enhance customer satisfaction and improve overall rental efficiency.
Our app offers the convenient "Multiple Rental" feature, allowing families and groups of friends to access up to 6 bikes with just one account. This makes renting bikes with multiple people even easier and more efficient.
Furthermore, the feature provides independent ride tracking, meaning each user can start and stop their own ride without affecting other rides. This gives everyone the flexibility to use the bikes at their own pace and in their own way.
If the group decides to split up, that's not a problem. Each user can easily log in with the main user's account on their own phone and operate the lock. This ensures as mooth and efficient bike rental experience for everyone involved in the ride.
Elevate your cycling security and experience with Smart Docking, an innovative module that integrates an extra chain and app animation for seamless bike locking.
A seamless integration of technology and security. Our innovative approachcombines an extra layer of protection with user-friendly functionality. With the inclusion of anadditional chain, cyclists can now secure their bikes with confidence. Only when the chain is securelyinserted into the lock, can you finalize your ride within the app.Guiding you every step of the way is our intuitive app interface, complete with an interactiveanimation. This animation serves as a visual guide, ensuring users effortlessly complete the dockingprocess. Your bike and ride are now inextricably linked, prioritizing both your security and peace ofmind.Discover the future of cycling with Smart Docking – where safety, technology, and convenienceconverge seamlessly.
We understand that there are times when users may not have access to the internet but still want to enjoy a seamless bike experience. For this reason, we offer our users the ability to use our bike rental app offline.
With our offline functionality, all necessary data is locally stored. This means that the app can display all the information needed to rent a bike, including locations, availability, and prices, without requiring an internet connection.
Our offline functionality provides users with a higher level of flexibility and convenience, making it easier for them to use our app anytime, anywhere.Whether a user is traveling abroad or in an area with limited internet access,you can rely on our app to always provide the bike experience needed.
At X.Bike, we understand the importance of seamless integration between a software solution and other parts of your business operations. That's why our different modules are perfectly aligned and offer active integrations where needed. The X.Bike platform provides extensive APIs to enable these integrations. Whether it's your website, cash register and inventory management systems, or other business processes, our platform offers the flexibility and scalability to integrate and manage all your systems. This allows you to confidently embrace the growth of your business, knowing that your bike rental activities are fully integrated into your broader operations.
[Example of integrations]
[Integration with Tiler]
As an X-bike rental company, you can benefit from our integration possibilities with other systems and partners. For example, we have a partner that offers a smart solution for wirelessly charging e-bikes.
By integrating with this system, as a rental provider, you can offer a better customer experience and differentiate your business from the competition. It provides convenience and efficiency to customers while saving costs and reducing the time spent on bike charging. Additionally, with the integrated solution, you can monitor the status of the batteries, which provides more control and insight into the rental process.
Integration with other systems and partners offers many benefits and can elevate your rental business to a higher level.Contact us to discuss the integration possibilities available and which partners align best with your business needs.
Our Pay-As-You-Go option allows rental companies to determine their own pricing structure, so they can choose the rates that best fit their business. Customers can easily pay through direct debit or credit card, ensuring fast and secure payment processing. Our Pay-As-You-Go option is ideal for rental companies that want to offer their customers maximum flexibility in using their services.
For frequent users, we offer monthly subscriptions. These subscriptions are perfect for customers who regularly use our services and prefer to spread the costs over a longer period.
For businesses, we also offer business billing, making it easy for them to pay and manage their expenses. This is especially convenient for companies that utilize our corporate bikes and shared mobility services for their employees.
With the Master Key module, we provide bike businesses with a powerful solution to maintain complete control over their bike fleet anytime, anywhere. This module is a specially designed app aimed at simplifying bicycle management and maintenance, enabling rental businesses to elevate their services.
Manage all your bikes, regardless of their location, with one convenient app. Gain detailed insights into all ongoing journeys, easily initiate and end rides. Easily relocate bikes to meet changing demands.
Our app equips your business with a robust tool to streamline bicycle management, ensuring the fleet remains in optimal condition. Discover today how our software can be the key to the success of your bicycle rental business.